Problem solving

“Help!” said the email. "I’m stuck on this one line of research. I’m not a newbie. I’ve done research for years. I spend hours every day online, doing research. I’d appreciate a suggestion from an expert." O.K. This is it ...

It’s doable. Really. All it takes are two nevers and three always. Here's your five-star solution ...

Research problems are rarely solved by simply learning what records exist and where to find—then looking for names in those records. Most tough problems are solved by spotting connections and patterns between seemingly unrelated things. Here are seven tips guaranteed to sharpen your skills at tracking elusive people through past times. ...